Shipping policy

Last updated: August 14, 2026

Welcome to ElizabethBurr.com. This Shipping Policy explains how physical orders from the Come and Gather collection are fulfilled and delivered, as well as how digital products are provided.

Come and Gather products may be made to order through a third-party print-on-demand fulfillment provider. Please read this policy before placing an order. By completing a purchase, you agree to the shipping and delivery terms that apply to your order.

Where I Ship

At this time, I ship physical products only within the United States.

I do not currently offer international shipping, local delivery, or local pickup. If shipping options change in the future, I will update this policy.

Fulfillment and Shipping Providers

At launch, physical products from the Come and Gather collection are fulfilled through Printful. This means that most products are created after an order is placed rather than being stored in advance.

Printful may produce and ship orders from the fulfillment facility that is best able to serve the order. Your package may not necessarily ship from the same location as another customer’s package.

If you order multiple items, they may be shipped separately and may arrive at different times. You will not be charged additional shipping costs beyond the amount shown at checkout because items are sent in separate packages.

Printful works with shipping carriers that may include USPS, UPS, FedEx, DHL, and others. Available shipping options and carriers may vary depending on the product, destination, and shipping method selected at checkout.

Printful’s fulfillment, shipping, and carrier practices may change over time. I may also add other fulfillment providers in the future. When I do, I will update this policy as needed.

Processing and Fulfillment Time

Most Printful products are fulfilled within 2–5 business days before they ship. Business days generally do not include weekends or U.S. holidays.

Fulfillment times may be longer during holidays, sales, high-volume periods, product shortages, weather events, or other circumstances outside my control. The estimated fulfillment and delivery information shown at checkout is the best estimate available when you place your order.

If I learn that an order cannot ship within the stated or promised timeframe, I will contact you with an updated estimate and, when appropriate, options to wait, make a change, or cancel the unshipped portion of your order for a refund.

Delivery Estimates

Delivery time begins after fulfillment is complete. Delivery estimates depend on the shipping option selected, your delivery address, and the carrier.

The estimated delivery date shown at checkout is an estimate, not a guaranteed delivery date. Carrier delays, weather, holidays, high-volume seasons, and other events outside my control may affect delivery.

Once an order has been handed to the shipping carrier, I cannot control the carrier’s delivery schedule. However, I will do my best to help if there is a delivery problem.

Shipping Rates

Shipping costs are calculated at checkout based on the items in your cart, delivery address, available shipping method, and other applicable factors.

The shipping cost for your order will be shown before you complete your purchase. Any free-shipping offer, shipping discount, or promotion will be clearly described when available.

Digital Products

Digital products, including downloadable study guides, printable materials, and other digital resources, are delivered electronically rather than shipped.

When you purchase an eligible digital product, you should receive access to download the product after checkout is complete. You may also receive an email containing a download link or instructions for accessing the product.

Please make sure that the email address you provide at checkout is accurate. If you do not receive your download link, please check your spam, junk, or promotions folder before contacting me.

Digital delivery may depend on successful payment processing and the availability of the relevant platform or service. If you experience a verified technical problem accessing a digital product, please contact me at ElizabethBurr.com@gmail.com. I will make a reasonable effort to help resolve the issue in accordance with my Return and Refund Policy.

Order Confirmation and Tracking

After you place an order, you will receive an order-confirmation email.

When a physical order ships, you will receive a shipping-confirmation email with tracking information, when available. Please check your spam, junk, or promotions folder if you do not see these emails.

You can use the tracking link in your shipping-confirmation email to check your order’s status. If you need help locating your order or tracking information, please contact me at ElizabethBurr.com@gmail.com.

Address Changes

Please make sure that the shipping address you provide at checkout is complete and correct.

If you notice an error, contact me as soon as possible at ElizabethBurr.com@gmail.com. I will do my best to help, but I cannot guarantee that an address can be changed after an order has been submitted or has entered production.

I am not responsible for delays, losses, return-to-sender charges, or additional shipping costs caused by an incorrect, incomplete, or undeliverable address provided by the customer.

Delayed, Lost, or Missing Packages

If your tracking information shows that a package has been delivered but you cannot find it, please first:

  • Check your mailbox, porch, apartment office, and other delivery areas

  • Ask household members or neighbors whether they received the package

  • Contact your local carrier office, if appropriate

  • Allow a short additional period, since carriers may occasionally mark a package delivered before it is physically available

If you still cannot locate your package, or if its tracking appears delayed or has stopped moving, please contact me at ElizabethBurr.com@gmail.com.

I will review the order and work with Printful and/or the carrier, as appropriate, to determine the next steps. A package may be considered lost only after the carrier and fulfillment provider have had a reasonable opportunity to investigate.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or different from what you ordered, please contact me as soon as possible at ElizabethBurr.com@gmail.com.

Please include your order number, a brief description of the issue, and clear photos of the item. Photos of the packaging may also be helpful when there is visible shipping damage.

I will review the issue and work with Printful to determine whether a replacement, refund, or another solution is appropriate under my Refund Policy.

Returned-to-Sender Packages

A package may be returned to the sender if the delivery address is incorrect or incomplete, delivery is refused, or the carrier cannot complete delivery.

If this happens, I will contact you using the email address provided with your order. Reshipping may require payment of a new shipping charge. If a refund is available, it may exclude original shipping costs and any return-related costs, as described in my Refund Policy.

Relationship to Other Policies

This Shipping Policy should be read together with my:

By placing an order, you agree to the policies that apply to your purchase.

Contact Information

If you have questions about shipping, order processing, tracking, digital delivery, or a delivery issue, please reach out.

Email: ElizabethBurr.com@gmail.com
Mailing address: 26618 Highway 51, Stilwell, OK 74960